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The state of e-commerce delivery

Recorded
May 7, 2025
May
, 
2025
2pm ET
Virtual event on-demand
Virtual event
Register for free

The state of e-commerce delivery

Recorded
May 7, 2025
2pm ET
Virtual event
Register for free

To meet online shoppers’ evolving expectations, e-commerce retailers must develop and execute effective delivery and return strategies — or risk falling behind market leaders. This live virtual event hosted by Supply Chain Dive and Retail Dive will dig into ways retailers are elevating their approach in the “last mile” of the delivery process.

In three sessions, we will explore consumers’ fast-changing delivery preferences, the latest trends on product returns and strategies to improve last-mile efficiency and reliability. You’ll hear retail and supply chain experts discuss their insights with our team of journalists.

Who should attend?

  • Retail executives involved in e-commerce delivery, returns or omnichannel strategy and operations
  • Supply chain managers responsible for setting, implementing or assessing delivery strategies
  • Last-mile delivery executives serving retailers

Complete your free registration today!

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Agenda

This event will feature three panels featuring Dive journalists and leading experts and companies involved in e-commerce delivery. Topics we'll cover include meeting consumers' delivery needs, limiting last-mile costs and optimizing the returns process. Specific times for each session to be announced.

Sessions

Session 1 Exploring consumer delivery trends What are online shoppers looking for in terms of delivery speed, cost and sustainability? This session will dive into shifting preferences and how retailers are adapting to meet the needs of today's consumer. Session 2 Improving delivery efficiency and execution Shipping costs are climbing as e-commerce demand grows. Industry leaders will talk about how retailers can minimize the impact of carrier price hikes on their bottom lines while ensuring on-time delivery needs are met. Session 3 Crafting stronger returns processes Retailers continue to tweak their product returns processes and policies as they grapple with various reverse logistics hurdles. In this panel session, experts will discuss how companies can minimize returns costs without compromising the customer experience.

Questions

If you have questions about registration, if you’re interested in speaking, or have any other questions, contact us at events@industrydive.com.

Speakers

About our newsroom

Supply Chain Dive and Retail Dive provide in-depth journalism and insight into the most impactful news and trends shaping their industries, covering topics such as logistics, operations, direct-to-consumer, technology and regulations.

Supply Chain Dive and Retail Dive are leading publications operated by Informa TechTarget. Our business journalists spark ideas and shape agendas for 16 million decision makers in 20+ competitive industries.